Do I need a new phone number?
No. Keep your number and divert calls you don't answer to the Marta number we give you. It's one code on your mobile, and you can switch it off any time. See how to divert your calls.
Will customers know Marta is an AI?
Yes. She says so at the start of every call. Callers who'd rather speak to you can ask for a callback, and on Marta+ she can put urgent calls straight through.
What happens if I use up my minutes?
Marta keeps answering, so you never miss a call. Extra minutes are 30p each and show on your next bill. If you regularly go over, Marta+ usually works out cheaper.
How long does setup take?
Once Marta launches, we aim to have your firm answering calls within one working day of setup. We go through your services, areas, hours and price ranges with you on a short call.
Is there a contract?
No. Plans are monthly. You can change plan or cancel from your account, and switching off the divert stops calls going to Marta straight away.
What happens to call recordings?
Recordings and transcripts are only used to write your job sheets, and are deleted on a schedule you choose. We sign a data processing agreement with every firm.